All of our therapists are offering video therapy through a secure, HIPPA compliant link.  Please register online and an administrator will reach out to you.  If you are interested in video therapy please let them know when they call you to schedule. ALL VIDEO THERAPY MUST BE PRE-ARRANGED WITH THE THERAPIST.

Video Therapy

 MANY OF OUR THERAPISTS SEE CLIENTS THROUGH AN ONLINE WEBSITE ALLOWING FOR VIDEO SESSIONS.  THIS PLATFORM ALLOWS A CLIENT TO LOGIN AND RECEIVE THERAPY THROUGH A WEBSITE. ONLINE APPOINTMENTS ALLOW YOU TO RECEIVE THE SAME QUALITY OF CARE WITHOUT COMING INTO THE OFFICE, SITTING IN TRAFFIC, TAKING OFF FROM WORK OR FINDING CHILDCARE.

 

  MANY INSURANCE COMPANIES NOW OFFER VIDEO THERAPY AT THE SAME RATE AS AN OFFICE VISIT.

WE OFFERS THIS CONVENIENT SERVICE TO HELP PROVIDE MORE ACCESS TO THERAPY FOR CLIENTS.  PLEASE CHECK WITH YOUR INSURANCE COMPANY REGARDING YOUR BENEFITS.

NEW CLIENTS ROUND ROCK:

*****WE REQUIRE ALL CLIENTS TO HAVE AN ACTIVE CREDIT CARD ON FILE WHEN WE CALL TO SET UP YOUR APPOINTMENT.  IN ORDER TO VALIDATE AND SECURE THE CARD WE CHARGE A $5 ADMINISTRATION FEE. **********

STEP 1 PICK YOUR THERAPIST:    

  • VIEW OUR COUNSELORS BELOW AND READ THE BIOGRAPHIES BY CLICKING "READ MORE"
  • MAKE SURE THE THERAPIST ACCEPTS YOUR INSURANCE AND IS ACCEPTING CLIENTS
  • CHECK THERAPISTS AVAILABILITY TO MAKE SURE THEY CAN ACCOMMODATE YOUR SCHEDULE. CLICK AVAILABILITY BUTTON BELOW THE PICTURE, THEN “DISPLAY AVAILABILITY” ON THE NEXT SCREEN

STEP 2 REGISTER AS A NEW CLIENT:

  • CLICK ON THE REGISTRATION BUTTON BELOW THE PICTURE, THEN “REGISTER AS A NEW PATIENT” ON THE NEXT SCREEN.  THIS IS NOW YOUR PATIENT PORTAL, SO SAVE YOUR LOGIN AND PASSWORD.

STEP 3 : WAIT 24 – 48  BUSINESS HOURS FOR OUR INTAKE SPECIALISTS TO VERIFY INSURANCE BENEFITS  AND  TO CONTACT YOU TO SET UP YOUR FIRST APPOINTMENT. WHEN WE CALL WE WILL ANSWER ANY ADDITIONAL QUESTIONS YOU MIGHT HAVE.

AFTER YOUR FIRST APPOINTMENT:

YOU CAN LOGIN TO YOUR PATIENT PORTAL TO SET/RESCHEDULE YOUR APPOINTMENTS, SEE YOUR STATEMENTS, UPDATE YOUR CREDIT CARD AND SECURELY MESSAGE YOUR THERAPIST

VIDEO SESSIONS MUST BE PRE-ARRANGED WITH YOUR THERAPIST.

At the time of your appointment click the video session button below and type your name.  This will put you in a “virtual waiting room” and at the time of the appointment.  Your therapist will click on your name and you will be connected.  It is important to check the link a day in advance to ensure that your internet and computer are compatible and there are no concerns.  If you are having trouble please contact your therapist through your patient portal.

Robert Gallegos, LPC-S

Robert Gallegos, LPC-S

Roberts's Patient Portal / New Client Registration Read more about Robert

Location: South Round Rock

Evaluations Offered: 

Insurances Accepted:   Aetna, (NO AETNA EAP), Cigna (NO CIGNA EAP), Blue Cross Blue Shield, Humana, Multiplan/PHCS, Sendero,  Tricare, United Health Care (UMR, Optum, Oscar, Allsavers) NO Optum EAP

Accepting New Clients: No

Expertise: Kids (15 yrs and older), Adults, Couples

Dayle Malen, LCSW, M.Ed.

Dayle Malen, LCSW, M.Ed.

Dayle's Patient Portal / New Clients Registration Read more about Dayle

Location: Video Only for residents in Texas, Louisiana and Florida

Insurances Accepted: Aetna (NO AETNA EAP), Beacon Options, Blue Cross Blue Shield, Cigna (NO CIGNA EAP), Humana, Multiplan/PHCS, Sendero, Tricare, United Health Care (UMR, Oscar, Optum, Allsavers)NO Optum EAP

Accepting New Clients:  NO   (No Couples, No Substance abuse or history of addiction/excessive use. No Eating Disorders) VIDEO THERAPY ONLY AT THIS TIME

Expertise: Adults and couples

Paulina Pina, LPC

Paulina Pina, LPC

Paulina's Patient Portal / New Client Registration Read more about Paulina

Location: North Round Rock

Insurances Accepted: Aetna (NO AETNA EAP), Beacon Options, Blue Cross Blue Shield,  Cigna (NO CIGNA EAP), Humana, Multiplan/PHCS, Sendero, Tricare,  United Health Care (UMR, Optum, Oscar, Allsavers)NO Optum EAP

Accepting New Clients: No

Expertise:Kids (8 yrs and older), Adults and Couples

Kyle Dickerson, LMFT

Kyle Dickerson, LMFT

Kyle's Patient Portal / New Client Registration Read more about Kyle

Location: North Round Rock, Video Therapy for residents in Texas and California

Insurances Accepted: Aetna (NO AETNA EAP), Blue Cross Blue Shield, Cigna, Multiplan/PHCS, Tricare,  Humana, United Health Care (UMR, Optum, Oscar, Allsavers) NO Optum EAP, Sendero

Accepting New Clients:  No   (Video and in office)

Expertise:  Kids (10 yrs and older), Adults and Couples

Assessments:

  • Anxiety and Panic attacks
  • PTSD and Trauma
  • Depression
  • Behavioral Issues
  • Schizophrenia and Psychosis
  • Bipolar
  • Eating Disorders
  • Addiction (e.g. porn, internet, eating ,etc)
Amber Clemens, LMFT

Amber Clemens, LMFT

Amber's Patient Portal / New Client Registration Read more about Amber

Location: South Round Rock

Evaluations Offered: Drug and alcohol evaluations, substance abuse

Insurances Accepted:  Aetna (NO AETNA EAP), Blue Cross Blue Shield, Cigna (NO CIGNA EAP) Beacon,Humana, Multiplan/PHCS, Sendero, Tricare, United Health Care (UMR, Oscar, Optum, Allsavers)NO Optum EAP

Accepting New Clients: NO (Video and in person)  Daytime availability only

Expertise: Kids (14 yrs and older), Adults and Couples

Sally Guerra, LPC

Sally Guerra, LPC

Sally's Availability / New Client Registration Read more about Sally

Location: Cedar Park

Insurances Accepted:  Aetna (NO AETNA EAP),  Blue Cross Blue Shield, Cigna (NO CIGNA EAP), Humana, Multiplan/PHCS, Sendero, Tricare,  United Health Care (UMR, Oscar, Optum, Allsavers)NO Optum EAP

Evaluations Offered: ADD, ADHD, Mood Disorders, Anger Issues and PTSD

Accepting New Clients:    NO    (VIDEO ONLY)

Video only  (Children age 12 and up)

Expertise: Kids (5yr and up), Adults and Couples

Amanda Durst, LPC

Amanda Durst, LPC

Amanda's Availability / New Client RegistrationRead more about Amanda

Location:Cedar Park

Insurances Accepted: Aetna (NO AETNA EAP), Blue Cross Blue Shield, Beacon Options, Cigna, United Health Care (UMR, OPtum, Oscar, Allsavers)NO OptumEAP, Humana, Multiplan/PHCS, Sendero, Tricare

Accepting New Clients:  NO     (DOES NOT SEE TEENAGE BOYS)

Expertise:Kids (5 yr and up), Female Adults and Couples (DOES NOT SEE TEENAGE BOYS)

Whitney Briggs, LPC

Whitney Briggs, LPC

Whitney's Patient Portal / New Client RegistrationRead more about Whitney

Location: North Round Rock, Video Therapy for residents in Texas and Colorado

Insurances Accepted: Aetna (NO AETNA EAP), Beacon Options, Blue Cross Blue Shield, Cigna (NO CIGNA EAP), Humana, Multiplan/PHCS,  Sendero, Tricare,   United Health Care (UMR, Optum, Oscar, Allsavers) NO Optum EAP

Accepting New Clients:  NO

  (NO CHILDREN OR COUPLES AT THIS TIME)   (video and in person)

Expertise: Kids (13 yrs and older), Adults and Couples

Danielle Linders, NCC, LPC, LCDC

Danielle Linders, NCC, LPC, LCDC

Danielle's Patient Portal / New Client RegistrationRead more about Danielle

Location: North Round Rock

Insurances Accepted: Aetna (NO AETNA EAP), Beacon Options, Blue Cross Blue Shield, Cigna (NO CIGNA EAP), Humana, Multiplan/PHCS, Sendero, Tricare,   United Health Care (UMR, Oscar, Optum, Allsavers) NO Optum EAP

Accepting New Clients:  No

Expertise: Adults and Couples

Alyssandra Livingston-Shelburne, LPC, RPT

Alyssandra Livingston-Shelburne, LPC, RPT

Aly's Patient Portal / New Client Registration Read more about Alyssandra

Location: VIDEO ONLY

Insurances Accepted:  Aetna (NO AETNA EAP), Beacon Options, Blue Cross Blue Shield, Cigna (NO CIGNA EAP), Humana, Tricare, Multiplan/PHCS, Sendero, United Health Care (UMR, Oscar, Optum, Allsavers)NO Optum EAP

Accepting New Clients : NO    

Expertise: Kids (5 yrs and older) and Individual adults (no couples)

Christina Glaze, LCSW

Christina Glaze, LCSW

Christina's Availability / New Client RegistrationRead more about Christina

Location: Cedar Park

Insurances Accepted:  Aetna (NO AETNA EAP), BCBS,  Beacon Options, Cigna (NO CIGNA EAP), Multiplan/PHCS, Tricare, Humana, Sendero,  United Health Care (UMR, Oscar, Optum, Allsavers)NO Optum EAP

Accepting New Clients:  NO    (video and in person)

Expertise: Kids (12 yr and up), Adults and Couples

Sheryl Stiffler, LMFT

Sheryl Stiffler, LMFT

Sheryl's Availability / New Client RegistrationRead more about Sheryl

Location: Cedar Park

Insurances Accepted:  Aetna (NO AETNA EAP), BCBS, Beacon, Cigna, Humana, Multiplan/PHCS, Sendero, Tricare, United Health Care (UMR, Oscar, Optum, Allsavers)NO Optum EAP

Accepting New Clients:   No  (video and in person)​

Expertise: Kids (6 yr and up), Adults and Couples

Hours
Mon By Appointment
Tue By Appointment
Wed By Appointment
Thu By Appointment
Fri By Appointment
Sat By Appointment
Sun Closed
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2201 Double Creek Drive, Unit 1003, Round Rock, TX 78664
(512) 633-7839
1101 Satellite View, Suite 402, Round Rock, TX 78665
(512) 633-7839
921 West New Hope Drive, Suite 201, Cedar Park, TX 78613
(512) 633-7839