Due to COVID-19 all of our therapists are offering video therapy. Please register online and an administrator will reach out to you. If you are interested in video therapy please let them know when they call you to schedule. VIDEO SESSIONS MUST BE PRE-ARRANGED WITH THE THERAPIST. Click here to learn more about video therapy Video Therapy
Counselor Biographies
South Round Rock
NEW CLIENTS:
*****WE REQUIRE ALL CLIENTS TO HAVE AN ACTIVE CREDIT CARD ON FILE WHEN WE CALL TO SET UP YOUR APPOINTMENT. IN ORDER TO VALIDATE AND SECURE THE CARD WE CHARGE A $5 ADMINISTRATION FEE. **********
STEP 1 PICK YOUR THERAPIST:
- VIEW OUR COUNSELORS BELOW AND READ THE BIOGRAPHIES BY CLICKING "READ MORE"
- MAKE SURE THE THERAPIST ACCEPTS YOUR INSURANCE AND IS ACCEPTING CLIENTS
- CHECK THERAPISTS AVAILABILITY TO MAKE SURE THEY CAN ACCOMMODATE YOUR SCHEDULE. CLICK AVAILABILITY BUTTON BELOW THE PICTURE, THEN “DISPLAY AVAILABILITY” ON THE NEXT SCREEN
STEP 2 REGISTER AS A NEW CLIENT:
- CLICK ON THE REGISTRATION BUTTON BELOW THE PICTURE, THEN “REGISTER AS A NEW PATIENT” ON THE NEXT SCREEN. THIS IS NOW YOUR PATIENT PORTAL, SO SAVE YOUR LOGIN AND PASSWORD.
STEP 3 : WAIT 24 – 48 BUSINESS HOURS FOR TRACEY OR JENNIFER TO VERIFY INSURANCE BENEFITS AND TO CONTACT YOU TO SET UP YOUR FIRST APPOINTMENT. WHEN WE CALL WE WILL ANSWER ANY ADDITIONAL QUESTIONS YOU MIGHT HAVE.
AFTER YOUR FIRST APPOINTMENT:
YOU CAN LOGIN TO YOUR PATIENT PORTAL TO SET/RESCHEDULE YOUR APPOINTMENTS, SEE YOUR STATEMENTS, UPDATE YOUR CREDIT CARD AND SECURELY MESSAGE YOUR THERAPIST
Dayle Malen, LCSW, M.Ed.
Insurances Accepted: Aetna, Beacon Options, Cigna, Blue Cross Blue Shield, Humana, Multiplan/PHCS, Sendero, Tricare, United Health Care(Optum/Optum EAP, UMR, Oscar, Allsavers), Triwest
Accepting New Clients: Yes-(No Substance abuse or history of addiction/excessive use. No Eating Disorders)
Expertise: Adults and Couples. ADHD (Adult only), Anger, Anxiety, CBT, Depression, EFT, Life Adjustment, LGBTQIA, Marriage, Mindfulness, Solution Focused Therapy, Trauma.
Dayle’s goal is to provide a therapeutic environment that is both personal and warm. She is known to be validating and uplifting while addressing the most troublesome of issues. She assists her clients in finding their strengths in the most vulnerable of times and understands the value of acceptance. Dayle is known for her laughter and light-heartedness, yet genuine personality while always maintain her professionalism.
Her specialties include Anger Behavior Management, Anxiety, ADHD, Depression, LGBTQ issues, grief and life transitions. As a Certified Clinical Trauma Professional and an Emotional Freedom Techniques (EFT) Master Practitioner, she has assisted many who have dealt with the traumas of the recent floods, child abuse, family of origin issues, domestic violence and PTSD. Dayle does not specialize in substance abuse or dependency.
Dayle has over almost 25 years of clinical experience after having taught for 10 years as an elementary, middle and collegiate educator. She graduated from Louisiana State University with Bachelor and Master of Education degrees as well as a Master of Social Work degree. She is licensed in Texas and Louisiana. She has been a guest speaker for local, state and international organizations on topics such as ADHD, Anger Behavior Management and Learning Disabilities. Her workshops and seminars are well received and followed by many. In addition, Dayle has been a columnist for Child and Parent’s Magazines.
For more information on Dayle and her seminars see her website at https://www.redesigninglives.com
Amber Clemens, LMFT
Insurances Accepted: Aetna, Blue Cross Blue Shield, Beacon, Humana, Multiplan/PHCS, Sendero, United Health Care(Optum/Optum EAP, UMR, Oscar, Allsavers), Triwest, Tricare
Accepting New Clients: No (Video and in office)
Expertise: Adults, Couples and Teens 14 yrs and older. Addiction, ADHD, Anger, Anxiety, CBT, Depression, Life Adjustment, LGBTQ, Marriage, Mindfulness, Solution Focused Therapy, Trauma, Grief/Loss, Family Therapy and Military families.
Amber utilizes a strengths based and solution focused approach, helping you to feel empowered to achieve your goals in therapy, and reach your best version of yourself. She also uses cognitive behavioral methods that will allow you to work on goals in between sessions, if you choose. Amber believes in a collaborative approach to therapy and will provide you with check-ins throughout the process, so you can feel more comfortable, despite the sometimes challenging nature of therapy.
Amber received her Master’s Degree in Marriage & Family Therapy, from Thomas Jefferson University in Philadelphia, PA. She has been practicing since 2011, and has specialized training in working with couples & families, as well as individuals. She has worked in a variety of settings, including outpatient mental health counseling, supervisory roles and private practice. Amber is a Licensed Marriage & Family Therapist, and a Certified Tobacco Treatment Specialist.
Amber has expertise and special interest in working with people in the following areas: grief/loss, addiction and families of those with a substance use disorder, marriage & family therapy, life transitions, tobacco cessation, women’s issues, college students, and military families.
ALY LIVINGSTON-SHELBURNE, LPC, RPT
Insurances Accepted: Aetna, Beacon, Tricare, Blue Cross Blue Shield, Beacon Options, Humana, Multiplan/PHCS, Sendero, United Health Care(Optum/Optum EAP, UMR, Oscar, Allsavers), Triwest
Accepting New Clients: No
Expertise: Kids (5 yrs and older) and Individual adults (no couples). Anger, Anxiety, Depression, LGBTQIA, Life Adjustment, Mindfulness, Solution Focused Therapy, Trauma.
Aly has had extensive experience working with at-risk youth and those who have suffered from trauma in their early lives. She specializes in play therapy and is a Registered Play Therapist through the Association of Play Therapy. Furthermore, she is a Trust-Based Relational Intervention practitioner, an evidence-based treatment modality which focuses on the power of the relationship to help youth heal and grow.
As a therapist, Aly strives to build a therapeutic egalitarian relationship where she works with her clients in order to help resolve the issues one could be struggling with. Additionally, she is solution-focused and utilizes expressive modalities including sandtray and art therapy as well as mindfulness and empowerment strategies to help one positively grow and progress in their life.
Aly works with the following treatment issues as well: life adjustment, depression, child and adolescent counseling (kids 5 and up), anxiety, anger, trauma, LGBTQIA, family conflict, stress, as well as peer and family relationships.
