NEW CLIENTS:

*****WE REQUIRE ALL CLIENTS TO HAVE AN ACTIVE CREDIT CARD ON FILE WHEN WE CALL TO SET UP YOUR APPOINTMENT.  IN ORDER TO VALIDATE AND SECURE THE CARD WE CHARGE A $5 ADMINISTRATION FEE. **********

STEP 1 PICK YOUR THERAPIST:    

  • VIEW OUR COUNSELORS BELOW AND READ THE BIOGRAPHIES BY CLICKING "READ MORE"
  • MAKE SURE THE THERAPIST ACCEPTS YOUR INSURANCE AND IS ACCEPTING CLIENTS

STEP 2 REGISTER AS A NEW CLIENT:

  • CLICK ON THE REGISTRATION BUTTON BELOW THE PICTURE, THEN “REGISTER AS A NEW CLIENT” ON THE NEXT SCREEN.  THIS IS NOW YOUR PATIENT PORTAL, SO SAVE YOUR LOGIN AND PASSWORD.
  • AFTER ENTERING ALL YOUR INFORMATION GO TO THE DOCUMENTS SECTION AND FILL OUT ALL RELEVANT PAPERWORK. OUR ADMIN TEAM WILL MESSAGE YOU THROUGH THE PORTAL TO SEE WHAT TYPE OF COUNSELING YOU NEED AND ADD ANY ADDITIONAL PAPERWORK NEEDED.

STEP 3 : WAIT 24 – 48  BUSINESS HOURS FOR OUR INTAKE SPECIALISTS TO VERIFY INSURANCE BENEFITS  AND  TO CONTACT YOU TO SET UP YOUR FIRST APPOINTMENT. WHEN WE CALL WE WILL ANSWER ANY ADDITIONAL QUESTIONS YOU MIGHT HAVE. YOU MAY ALSO RESPOND TO OUR MESSAGES THROUGH YOUR PORTAL TO ASK ANY QUESTIONS.

Virtual Only

Alyssandra Livingston-Shelburne, LPC, RPT

Alyssandra Livingston-Shelburne, LPC, RPT

Aly's Patient Portal / New Client Registration Read more about Alyssandra

Location: Video counseling for residents in Texas

Insurances Accepted:  Aetna (NO AETNA EAP),  Blue Cross Blue Shield, Cigna/Evernorth (NO CIGNA EAP), Humana, Tricare, Multiplan/PHCS, Magellan, Sendero, Scott and White, Partners Direct (starting 5-1-24), United Health Care (UMR, Oscar, Optum, Allsavers), Moda, Triwest-VA, Self pay $110

Accepting New Clients:   NO     (Video Only)

Expertise: Kids (7 yrs and older) and Individual adults (no couples)

Ida MacDonald, LPC, CMHIMP

Ida MacDonald, LPC, CMHIMP

Ida's Patient Portal / New Client Registration Read more about Ida

Location: Video counseling for residents in Texas

Evaluations Offered: Health Assessment

Insurances Accepted:  Cigna/Evernorth (NO CIGNA EAP) Tricare, Moda, United Health Care (UMR, Optum, Oscar, Allsavers), Optum EAP, Blue Cross Blue Shield, Baylor Scott and White (starting 4-30-24), Humana, Magellan, Multiplan/PHCS, Partners Direct (starting 5-1-24), Aetna (NO AETNA EAP), Triwest-VA, Sendero, Self pay $110

Accepting new clients: Yes virtual only

Hours subject to availability: Monday through Wednesday 11am to 7pm telehealth only

Expertise: Adults, Couples, Kids (16 year and up)

Amber Clemens, LMFT

Amber Clemens, LMFT

Amber's Patient Portal / New Client Registration Read more about Amber

Location: Video Only for Texas

Evaluations Offered: Drug and alcohol, substance abuse, Adult ADHD

Insurances Accepted:  Aetna (NO AETNA EAP), Blue Cross Blue Shield, Cigna/Evernorth (NO CIGNA EAP) Humana, Multiplan/PHCS, Sendero, Tricare, United Health Care (UMR, Oscar, Optum, Allsavers), Triwest-VA, Self pay $150

Accepting New Clients:   NO  (Video only)  Daytime availability only

Expertise: Adults and Couples

Amy Venn, LCSW-S

Amy Venn, LCSW-S

Amy's Patient Portal / New Client Registration Read more about Amy

Location: Video counseling for residents in Texas

Insurances Accepted:  Aetna, Blue Cross Blue Shield, Cigna/Evernorth, Humana, Moda, United Health Care (UMR, Oscar, Optum, Allsavers), Multiplan/PHCS, Magellan, Sendero, Partners Direct (starting 5-1-24), Triwest, Self pay $110

Accepting New Clients:   No

Expertise: Adults and Children (12 and up), No Couples

Dayle Malen, LCSW, M.Ed.

Dayle Malen, LCSW, M.Ed.

Dayle's Patient Portal / New Clients Registration Read more about Dayle

Location: Video Only for residents in Texas, Louisiana and Florida

Insurances Accepted: Aetna (NO AETNA EAP), Beacon Options, Blue Cross Blue Shield, Cigna (NO CIGNA EAP), Humana, Multiplan/PHCS, Sendero, Tricare, United Health Care (UMR, Oscar, Optum, Allsavers)

Accepting New Clients:  NO (No Couples, No Substance abuse or history of addiction/excessive use. No Eating Disorders) VIDEO THERAPY ONLY AT THIS TIME

Expertise: Adults and couples

Whitney Briggs, LPC-S

Whitney Briggs, LPC-S

Whitney's Patient Portal / New Client RegistrationRead more about Whitney

Location: Video counseling for residents in Texas

Insurances Accepted: Aetna (NO AETNA EAP), Blue Cross Blue Shield, Cigna/Evernorth (NO CIGNA EAP), Humana, Multiplan/PHCS,  Sendero, United Health Care (UMR, Optum, Oscar, Allsavers) , Moda, Triwest-VA, Self pay $150

Accepting New Clients:   NO   (Video Only)  ADULTS, COUPLES & CHILDREN OVER 12

Expertise: Adults

Sally Guerra, LPC

Sally Guerra, LPC

Sally's Patient Portal / New Client Registration Read more about Sally

Location: Video counseling for residents in Texas

Insurances Accepted:  Aetna (NO AETNA EAP),  Blue Cross Blue Shield, Cigna/Evernorth (NO CIGNA EAP), Humana, Multiplan/PHCS, Sendero, Scott and White, Tricare, Partners Direct (starting 5-1-24), United Health Care (UMR, Oscar, Optum, Allsavers), Moda, Magellan, Triwest-VA, Self Pay $150

Evaluations Offered: ADD, ADHD, Mood Disorders, Anger Issues and PTSD

Accepting clients: Video only  (Children age 12 and up)

Hours subject to availability: Wednesday 8am to 12, Thursday and Friday 8am to 5pm telehealth only

Expertise: Kids (12yr and up), Adults and Couples

North Round Rock

Paulina Pina, LPC

Paulina Pina, LPC

Paulina's Patient Portal / New Client Registration Read more about Paulina

Location: Counseling in Round Rock and virtual counseling for Texas residents

Insurances Accepted: Aetna (NO AETNA EAP),  Blue Cross Blue Shield, Cigna/Evernorth (NO CIGNA EAP), Humana, Magellan, Moda, Multiplan/PHCS, Sendero,  Scott and White, Partners Direct (starting 5-1-24), United Health Care (UMR, Optum, Oscar, Allsavers), Triwest-VA, Self pay $150 

Accepting New Clients:  No

Hours subject to availability: Monday through Thursday 10am to 4:30pm in person or virtual Round Rock

Paulina speaks both English and Spanish. Paulina habla español.

Expertise:Kids (8 yrs and older), Adults and Couples

Danielle Linders, LPC, LCDC

Danielle Linders, LPC, LCDC

Danielle's Patient Portal / New Client RegistrationRead more about Danielle

Location: Counseling in Round Rock and virtual counseling for Texas residents

Insurances Accepted: Aetna (NO AETNA EAP), Blue Cross Blue Shield, Cigna/Evernorth (NO CIGNA EAP), Humana, Multiplan/PHCS, Partners Direct (starting 5-1-24), Sendero, Scott and White, United Health Care (UMR, Oscar, Optum, Allsavers), Moda, Magellan, Triwest-VA, Self pay $150 

Accepting New Clients:No

Hours subject to availability: Monday through Thursday 10am to 7pm in person or virtual Round Rock

Expertise: Adults -Individuals only

South Round Rock

Robert Gallegos, LPC-S

Robert Gallegos, LPC-S

Roberts's Patient Portal / New Client Registration Read more about Robert

Location: In person South Round Rock and Video Therapy for residents in Texas

Evaluations Offered: 

Insurances Accepted:   Aetna, (NO AETNA EAP), Cigna/Evernorth (NO CIGNA EAP), Blue Cross Blue Shield, Humana, Multiplan/PHCS, Sendero,  Tricare, United Health Care (UMR, Optum, Oscar, Allsavers) , Triwest-VA, Self pay $150 

Accepting New Clients:   NO  (no Couples)

Expertise: Kids (15 yrs and older), Adults

Kyle Dickerson, LMFT

Kyle Dickerson, LMFT

Kyle's Patient Portal / New Client Registration Read more about Kyle

Location: In person South Round Rock and Video Therapy for residents in Texas

Insurances Accepted: Aetna, (NO AETNA EAP), Cigna/Evernorth (NO CIGNA EAP), Blue Cross Blue Shield, Humana, Multiplan/PHCS, Sendero,  Tricare, United Health Care (UMR, Optum, Oscar, Allsavers) , Triwest-VA, Self pay $150 

Accepting New Clients:  No    (no children)

(Video and in office)

Expertise:  Adults and Couples

Assessments
  • Anxiety and Panic attacks
  • PTSD and Trauma
  • Depression
  • Behavioral Issues
  • Schizophrenia and Psychosis
  • Bipolar
  • Eating Disorders
  • Addiction (e.g. porn, internet, eating ,etc)

 

Cedar Park

Rhonda Mack, LPC

Rhonda Mack, LPC

Rhonda's Patient Portal / New Client RegistrationRead more about Rhonda

Location: Counseling in Cedar Park and Video counseling for residents in Texas

Insurances Accepted:    Moda, Blue Cross Blue Shield,  United Health Care (UMR, Oscar, Optum, Allsavers), Humana, Cigna/Evernorth (no EAP), Aetna (no EAP), Partners Direct (starting 5-1-24), Magellan, Multiplan/PHCS, Sendero, Scott and White (starting 3-18-24), Triwest-VA, Self pay $150

Accepting New Clients:  NO

Hours subject to availability:  Wedesday and Thursday 10am to 7pm, Friday 10am to 4pm in person or virtual Cedar Park, Monday 2pm to 7pm telehealth only

Expertise:  Adults , Couples and Adolescents ages 16 and up

Christina Glaze, LCSW

Christina Glaze, LCSW

Christina's Patient Portal / New Client RegistrationRead more about Christina

Location: In person Cedar Park and Video Therapy for residents in Texas

Insurances Accepted:  Aetna (NO AETNA EAP), BCBS,  Beacon Options, Cigna (NO CIGNA EAP), Multiplan/PHCS, Tricare, Humana, Sendero,  United Health Care (UMR, Oscar, Optum, Allsavers), Triwest-VA, Self pay $150

Accepting New Clients:  NO (video and in person)​ No couples

Expertise: Kids (12 yr and up), Adults , No couples

Sheryl Stiffler, LMFT

Sheryl Stiffler, LMFT

Sheryl's Patient Portal / New Client RegistrationRead more about Sheryl

Location:  Video counseling for residents in Texas

Insurances Accepted:  Aetna (NO AETNA EAP), BCBS, Humana, Moda, Magellan, Multiplan/PHCS, Sendero, Scott and White, United Health Care (UMR, Oscar, Optum, Allsavers), Partners Direct (starting 5-1-24), Triwest-VA, Self pay $150 

Accepting New Clients:  YES     (Video only)​  Evening appointments available

Expertise: Kids (6 yr and up), Adults and Couples

Hours
Mon By Appointment
Tue By Appointment
Wed By Appointment
Thu By Appointment
Fri By Appointment
Sat By Appointment
Sun Closed
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2201 Double Creek Drive, Unit 1003, Round Rock, TX 78664
(512) 633-7839
921 West New Hope Drive, Suite 201, Cedar Park, TX 78613
(512) 633-7839